Privacy Policy

Numu LLC ("Numu," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of everyone who visits our website or does business with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights available to you. By using our website or submitting a wholesale inquiry, you agree to the practices described below.

1. Information we collect

We collect information in a few different ways depending on how you interact with us.

Information you provide directly

When you submit a wholesale inquiry, contact us, or otherwise communicate with us, we may collect your full name, company name, business email address, phone number, shipping destination, estimated order volume, tax-exempt status, and any additional notes you choose to share.

Information collected automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser and device type, pages viewed, time spent on those pages, referring website, and general location derived from your IP address. This is typically collected through cookies and similar technologies, described further in Section 5 below.

2. How we use your information

We use the information we collect to:

Evaluate and respond to wholesale account inquiries; prepare and communicate custom pricing and quotes; process, fulfill, and ship orders for approved accounts; communicate with you about your account, orders, or inquiries; maintain, secure, and improve our website and services; detect and prevent fraud or unauthorized activity; and comply with applicable legal, tax, and regulatory obligations.

We do not use your information to make automated decisions that produce legal or similarly significant effects on you.

3. How we share your information

We do not sell your personal information. We may share it with:

Service providers who help us operate our website, process wholesale inquiries, handle shipping and logistics, or provide analytics, and who are contractually restricted to using your information only to perform services on our behalf; professional advisors such as accountants, auditors, or attorneys where necessary; and law enforcement or regulators where required by law, subpoena, or legal process, or to protect the rights, property, or safety of Numu, our customers, or others.

If Numu is involved in a merger, acquisition, financing, or sale of assets, customer information may be transferred as part of that transaction, subject to standard confidentiality protections.

4. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including maintaining business records, satisfying tax and accounting obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

5. Cookies and tracking technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. These generally fall into two categories: essential cookies, which are necessary for the site to function properly, and analytics cookies, which help us understand traffic and usage patterns in aggregate. You can disable cookies through your browser settings at any time; doing so may affect certain site functionality. Our website does not currently respond to browser "Do Not Track" signals.

6. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your privacy rights

Depending on your state of residence, you may have the right to request access to the personal information we hold about you, request that we correct inaccurate information, request deletion of your personal information, and opt out of marketing communications at any time. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, contact us using the details in Section 10.

8. Children's privacy

Our website and services are intended for business use by adults and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. Third-party links

Our website may contain links to third-party websites, including supplier or brand websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Numu LLC
Houston, Texas
United States
Email: info@numullc.com
Phone: (346) 620-4277

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.