Terms & Conditions
Effective date: January 1, 2026
Welcome to Numu LLC ("Numu," "we," "us," or "our"). These Terms and Conditions govern your access to and use of our website and wholesale distribution services. By accessing our website or submitting a wholesale inquiry, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Eligibility and accounts
Our services are intended for business use. By submitting a wholesale inquiry, you confirm that you are at least 18 years old and are authorized to act on behalf of the business you represent. Wholesale accounts are subject to review and approval at our sole discretion; approval is not guaranteed and may depend on business type, order volume, location, and other factors.
2. Products and pricing
Product availability, descriptions, and images on our website and catalog are provided for general reference and are not a guarantee of current stock or final pricing. Wholesale pricing is provided exclusively to approved accounts and is subject to change based on order volume, market conditions, and supplier pricing. We reserve the right to correct errors in product information or pricing at any time, including after an order has been placed, and to cancel or adjust affected orders.
3. Quotes, orders, and payment
Submitting a wholesale inquiry does not guarantee pricing, product availability, or account approval. Quotes provided by our team are valid for a limited time as stated in the quote. Orders are not confirmed until accepted in writing by Numu. Payment terms, including any net terms extended to approved accounts, will be communicated during the quoting process and are subject to credit review. We reserve the right to require payment in advance, refuse an order, or cancel an order at our discretion, including where fraud or unauthorized activity is suspected.
4. Shipping and delivery
Shipping timelines are estimates and may vary based on destination, product availability, and carrier performance. You are responsible for providing accurate shipping information; Numu is not liable for delays or misdelivery resulting from incorrect address details provided by you. Title and risk of loss for products pass to the buyer upon delivery to the carrier unless otherwise agreed in writing.
5. Returns and claims
Claims for damaged, defective, or incorrect items must be reported to us within a reasonable time after delivery, along with supporting documentation (such as photos). Approved returns must generally be unused and in original packaging. Refunds, replacements, or credits will be issued at our discretion based on the nature of the claim. This section does not limit any rights you may have under applicable law.
6. Intellectual property
All content on this website, including text, graphics, logos, product images, and website design, is the property of Numu LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.
7. Acceptable use
You agree to use our website only for lawful purposes. You may not use our website to violate any applicable law, infringe on the rights of others, interfere with the operation or security of the website, or attempt to gain unauthorized access to our systems or data.
8. Disclaimers
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Numu disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be uninterrupted, error-free, or completely secure.
9. Limitation of liability
To the fullest extent permitted by law, Numu LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to Numu for the order giving rise to the claim.
10. Indemnification
You agree to indemnify and hold Numu LLC harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of our website or services.
11. Third-party links
Our website may contain links to third-party websites for convenience. We do not endorse and are not responsible for the content, policies, or practices of those websites.
12. Governing law and disputes
These Terms are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Harris County, Texas, and you consent to the jurisdiction of those courts.
13. Severability and changes
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force. Numu may update these Terms at any time; changes take effect once posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
14. Contact information
If you have questions about these Terms and Conditions, contact us at:
Numu LLC
Houston, Texas
United States
Email: info@numullc.com
Phone: (346) 620-4277